For account issues, billing questions, technical problems, or any other concern, email our support team. We typically respond within 24 hours on business days.
Account & sign-in: If you’ve forgotten your password, use the “Forgot Password” link on the sign-in screen.
Work orders: Tenants can submit a request from the Home tab; landlords approve from the Home dashboard.
Bids & payments: Contractors place bids on open work orders; landlords accept the bid they prefer. Payment is processed after work is marked complete.
Push notifications: If you’re not receiving notifications, check your device settings to confirm notifications are enabled for Plyfix. SMS fallback is available for critical updates.
Deleting your account: Email support@plyfix.com and we’ll process the deletion request.